---
title: "White Paper: Smart KPIs for Accounting Firms"
description: Learn about engagement, revenue and team KPIs, plus why they're important during uncertain times.
image: https://info.spotlightreporting.com/hubfs/White%20Paper_Smart%20KPIs_V02-1.jpg
---

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### ***![White Paper\_Smart KPIs\_V02-1](https://info.spotlightreporting.com/hs-fs/hubfs/White%20Paper_Smart%20KPIs_V02-1.jpg?width=678&name=White%20Paper_Smart%20KPIs_V02-1.jpg)***

### Need to set some smart KPIs?

Every business needs smart Key Performance Indicators, and if you've been impacted by recent events, now might be a good time to review and reset them. Spotlight Reporting CEO Richard Francis knows this and in this resource, he covers: 

- Engagement KPIs: how to measure client engagement with your company, and how to utilise feedback.
- Revenue KPIs: why separating your earned revenue into different categories will help the decision-making process.
- Team KPIs: optimise team KPIs to put your business ahead of the competition.

Without meaningful KPIs, business success becomes a stab in the dark. Measure what matters.

---

**About the author**

***![Richard round 2](https://info.spotlightreporting.com/hs-fs/hubfs/Richard%20round%202.png?width=120&name=Richard%20round%202.png)*****Richard Francis**  
CA, CEO of Spotlight Reporting, ex GM of Workpapers for Xero and a Trusted Advisor with over 20 years of advisory experience. As the director of a boutique professional practice, Richard saw a need to improve analysis and forecasting for his clients. This led to the development of Spotlight Reporting, which is now the #1 Reporting and Forecasting App in the Xero Ecosystem.

 

 

### Download your copy now

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